Terms & Conditions
Please review the following policies before booking with Say It In The Yard. These terms help us provide a safe, smooth and enjoyable experience for every celebration.
Preparing for Your Setup
Someone Should Know We Are Coming
For the safety of our team, whenever possible, at least one adult at the home or setup location should know that Say It In The Yard will be arriving. The person being celebrated can still be kept completely surprised.
Secure Pets
Pets should be kept inside the home or in a securely fenced area away from the installation area during setup and pickup.
Remove Pet Waste & Other Hazards
The installation area should be free of pet waste, toys, lawn equipment, hoses and other items that could interfere with or create a hazard during installation.
Water the Lawn
Please water the intended setup area for approximately 20–30 minutes before our arrival. Our signs are installed using stakes, and sufficiently softened ground is necessary for a safe installation.
Complete Lawn Maintenance Beforehand
If mowing, edging, trimming or other lawn maintenance is needed, please have it completed before the display is installed. Lawn equipment should not be used around the display while it is in place.
Provide a Suitable Installation Area
Yard greetings require an area where stakes can safely be inserted into the ground. We cannot install into concrete, pavement, gravel, artificial turf or other surfaces that cannot safely accommodate our stakes.
Delivery & Installation
Setup Times
Our normal installation window is 7:30 PM to midnight. The time selected during the reservation process is a placeholder only and does not guarantee an exact arrival time. Nightly routes are determined based on location, scheduled installations and other operational considerations.
Setup Location
Say It In The Yard will determine the safest and most appropriate placement of the display based on ground conditions, visibility, available space and accessibility. If you have a preferred area of the yard, you may include that information with your reservation, and we will accommodate it when possible.
Correct Address
Customers are responsible for providing the complete and accurate installation address when booking. Please review your reservation information carefully before submitting it.
Gated Communities & Restricted Access
Customers are responsible for ensuring we have access to the property on both the installation and pickup dates. Any gate codes, guest-list authorization or security arrangements must be provided or completed in advance.
Property Access
The installation area must be accessible and safe for our team. Locked gates, unsecured animals, blocked access or other conditions that prevent us from safely reaching the setup area may prevent installation.
Weather or Safety Delays
Installation times may be adjusted or delayed because of lightning, severe weather, unsafe conditions or circumstances beyond our control. If a significant delay or change is necessary, we will make reasonable efforts to contact you.
Say It In The Yard Marketing Sign
Every yard greeting display includes a Say It In The Yard marketing sign. The marketing sign is a required part of the display and must remain in place for the duration of the rental. It may not be moved, removed, covered, altered or obstructed.
Display Safety & Care
Do Not Move the Display
Once installed, signs, graphics, flamingos, stakes and other display pieces should not be moved, removed or rearranged. If an adjustment is needed, please contact Say It In The Yard.
Children & Guests
Please do not allow children or guests to play on, sit on, lean against or otherwise handle the display. Our equipment is not designed to support weight and could cause injury or damage if used improperly.
Do Not Attach Items to the Display
Balloons, streamers, tape, string, silly string or other decorations should not be attached or applied to any portion of the display. These items can cause permanent damage.
Sprinklers & Irrigation
Please avoid running sprinklers directly on the display while it is installed. Customers should adjust irrigation schedules when necessary to prevent damage to the signs and equipment.
Lawn Maintenance
Mowing, edging, trimming and other lawn maintenance should not be performed around the display while it is installed. Flying debris and lawn equipment can cause significant damage to signs and stakes.
Damaged, Lost or Missing Equipment
All signs, letters, graphics, stakes, flamingos and other display materials remain the property of Say It In The Yard. Customers are responsible for the display while it is installed at the property. Customers may be responsible for the actual repair or replacement cost of equipment that is damaged, lost, stolen, discarded or otherwise not returned in the condition in which it was installed when the damage or loss results from activity at the property.
Report Problems Promptly
If any portion of the display is damaged, moved or missing, please contact Say It In The Yard as soon as possible.
Photos & Marketing
Photography of Displays
Say It In The Yard may photograph completed yard greetings and displays for business and promotional purposes. Photographs may be used on our website, social media pages, advertising and other marketing materials.
Customer Privacy
If you prefer that your display not be photographed or shared publicly, please notify Say It In The Yard before your scheduled installation.
People in Photographs
Our primary purpose when photographing a setup is to showcase the display. We will not intentionally photograph customers, children or other individuals for marketing purposes without permission.
Customer Photos
Customers are welcome and encouraged to take photographs with their display and share them on social media. We love seeing your celebrations and appreciate being tagged when you share!
Weather & Safety
Rain
Yard greetings are designed to withstand normal rain and may remain installed during typical rainy conditions. Rain alone does not necessarily require a delay, cancellation or early removal.
Thunderstorms & Lightning
For the safety of our team, Say It In The Yard will not install or remove displays during active lightning or severe thunderstorms. Setup or pickup may be delayed until conditions are safe.
High Winds
Displays may not be installed or may be removed early when sustained winds or wind gusts are expected to reach 20 mph or higher. Wind conditions can make signs unsafe and may cause damage to the display or surrounding property.
Severe Weather
Tropical weather, severe storms or other hazardous conditions may require us to delay an installation, adjust the installation time, remove a display early or cancel an installation when conditions cannot be safely accommodated.
Early Removal
If weather conditions become unsafe after a display has been installed, Say It In The Yard reserves the right to remove the display before the scheduled pickup time. Customers should not attempt to remove the display themselves unless specifically instructed by Say It In The Yard.
Weather-Related Cancellations
If Say It In The Yard determines that a display cannot be safely installed due to weather, we will contact the customer regarding available rescheduling or other options in accordance with our current Cancellation Policy.
Unable to Install & Customer Responsibility
Incorrect Address or Information
Customers are responsible for providing the correct installation address and reservation details. If incorrect information prevents us from completing the installation, the reservation may be considered fulfilled.
Unable to Access the Property
Customers are responsible for arranging any necessary gate access, security authorization or other permission required for both installation and pickup. If we are unable to access the property after reasonable attempts, we may be unable to complete the installation.
Unsecured Animals
We will not enter a property or installation area when an unsecured animal creates a potential safety concern. Customers are responsible for ensuring pets are safely secured before our arrival.
Unsuitable or Unprepared Ground
The installation area must safely accommodate our stakes. Extremely hard, dry or otherwise unsuitable ground may prevent installation. Customers are responsible for following the lawn-watering and preparation instructions provided before setup.
Unsafe or Inaccessible Conditions
Say It In The Yard reserves the right not to install a display when conditions at the property could create a safety hazard, damage our equipment or property, or otherwise prevent a reasonable installation.
Situations Outside Our Control
Refunds are not provided when an installation cannot be completed because of circumstances within the customer's responsibility or outside Say It In The Yard's control at the property, including incorrect addresses, denied access, unsecured animals, unsuitable ground or other conditions that prevent installation upon arrival.
Cancellation & Rescheduling
Cancellations & Rescheduling
We understand that plans sometimes change. Cancellation, rescheduling, credits and refund eligibility are governed by Say It In The Yard's current Cancellation Policy.
Review of Policy
Customers are responsible for reviewing the Cancellation Policy before completing a reservation. Any approved refund, credit or rescheduled date will be handled according to the policy in effect for the reservation.
Agreement to Terms
By submitting a reservation and payment to Say It In The Yard, the customer acknowledges that they have read, understand and agree to these Terms & Conditions, as well as any applicable cancellation, booking and service policies.
The person completing the reservation is responsible for providing accurate information and for communicating any applicable requirements to the property owner, recipient or other individuals involved with the reservation.
Say It In The Yard reserves the right to update these Terms & Conditions as business practices, services or policies change.
Last Updated: September 2026
