Terms & Conditions
***Important, please read***
Preparation
1. For our safety, please make sure someone at the home or location knows we will be Delivering whenever possible.
2. Pets need to be secured inside the home or a fenced area. Outside pets may cause a disturbance during set up and ruin the surprise.
3. Pet waste needs to be removed from the yard prior to the installation.
4. Be sure to close blinds to limit barking of any dogs. This may ruin the surprise.
5. Please water the ground for at least 30 minutes prior to installation. If ground is too hard and we cannot install, there are no refunds.
Deliveries
1. We reserve the right to photograph the yard card and use it for marketing purposes.
2. If we are not able to install your yard card due to severe weather, you may apply that payment to another date or have a refund issued.
3. All set ups include an advertising sign for Say it in the Yard. This may not be altered or moved.
Safety and Care
1. For the safety of everyone, especially children, please do not allow anyone to play on or around the lawn greetings display. The display items will not safely support the weight of a child leaning, sitting, or playing on it.
2. Please do not move the items once they are placed. They have been placed in the location based on best visibility and the ease of installing in the ground..
3. Do not throw away the lawn displays or vandalize the signs. Even if you do not like the display gift given to you these items are our property and business. It is best to notify the honoree to not harm the display as you are still responsible for any damages that occur. If there is any damage or pieces missing, you will be charged for the full replacement cost.
4. Please do not attach balloons to any part of the display. Balloons get hot in the sun and can damage the signs. The tape can remove the ink from the yard card causing permanent damage.
5. Sprinklers should be turned OFF while the sign is in the yard. Depending on the water pressure from the sprinklers, it can cause damage and this would result in being charged for damage and/or replacement.
6. Should there be any damage or lost/missing signs while in the yard, you will be billed a Damage Fee $15 per piece. Replacement Fee $25 per piece, $50 per XL piece
7. We encourage you to pose next to the display and take photographs of your celebration. We would love for you to share your photographs with us and review us on Facebook.
Refund Policy
1. No refunds will be given due to the client giving us the wrong address.
2. No refunds will be given due to the recipient requesting us to remove the lawn display.
3. No refunds will be given due to denied access to a gated community.
4. No refunds will be given due to any animals that prevent the display from being set up.
5. No refunds will be given for any circumstances that prevent us from setting up the display upon arrival, that are out of our control.
Cancellation Policy
We understand things come up and plans change. In the event that you must cancel your reservation, you can keep the full amount on credit for a future booking date, based on our availability. If you would like to reschedule and keep your payment on credit, please email us within 24 hours of cancellation or your card will be refunded.
If you are unable to reschedule, cancellations made prior to 24 hours notice will receive a full refund minus a $10 administration fee. If your cancellation is less than 24 hours from the scheduled delivery date There will be no refund given.
Rescheduling Policy
We understand that life happens and plans can change. If you need to reschedule your display, simply follow these steps:
📱 Text: 239-895-5341
📩 Email: [email protected]
By placing a reservation with Say it in the Yard, you agree to our policies stated above.
Thank you for your support of our business!
Preparation
1. For our safety, please make sure someone at the home or location knows we will be Delivering whenever possible.
2. Pets need to be secured inside the home or a fenced area. Outside pets may cause a disturbance during set up and ruin the surprise.
3. Pet waste needs to be removed from the yard prior to the installation.
4. Be sure to close blinds to limit barking of any dogs. This may ruin the surprise.
5. Please water the ground for at least 30 minutes prior to installation. If ground is too hard and we cannot install, there are no refunds.
Deliveries
1. We reserve the right to photograph the yard card and use it for marketing purposes.
2. If we are not able to install your yard card due to severe weather, you may apply that payment to another date or have a refund issued.
3. All set ups include an advertising sign for Say it in the Yard. This may not be altered or moved.
Safety and Care
1. For the safety of everyone, especially children, please do not allow anyone to play on or around the lawn greetings display. The display items will not safely support the weight of a child leaning, sitting, or playing on it.
2. Please do not move the items once they are placed. They have been placed in the location based on best visibility and the ease of installing in the ground..
3. Do not throw away the lawn displays or vandalize the signs. Even if you do not like the display gift given to you these items are our property and business. It is best to notify the honoree to not harm the display as you are still responsible for any damages that occur. If there is any damage or pieces missing, you will be charged for the full replacement cost.
4. Please do not attach balloons to any part of the display. Balloons get hot in the sun and can damage the signs. The tape can remove the ink from the yard card causing permanent damage.
5. Sprinklers should be turned OFF while the sign is in the yard. Depending on the water pressure from the sprinklers, it can cause damage and this would result in being charged for damage and/or replacement.
6. Should there be any damage or lost/missing signs while in the yard, you will be billed a Damage Fee $15 per piece. Replacement Fee $25 per piece, $50 per XL piece
7. We encourage you to pose next to the display and take photographs of your celebration. We would love for you to share your photographs with us and review us on Facebook.
Refund Policy
1. No refunds will be given due to the client giving us the wrong address.
2. No refunds will be given due to the recipient requesting us to remove the lawn display.
3. No refunds will be given due to denied access to a gated community.
4. No refunds will be given due to any animals that prevent the display from being set up.
5. No refunds will be given for any circumstances that prevent us from setting up the display upon arrival, that are out of our control.
Cancellation Policy
We understand things come up and plans change. In the event that you must cancel your reservation, you can keep the full amount on credit for a future booking date, based on our availability. If you would like to reschedule and keep your payment on credit, please email us within 24 hours of cancellation or your card will be refunded.
If you are unable to reschedule, cancellations made prior to 24 hours notice will receive a full refund minus a $10 administration fee. If your cancellation is less than 24 hours from the scheduled delivery date There will be no refund given.
Rescheduling Policy
We understand that life happens and plans can change. If you need to reschedule your display, simply follow these steps:
- Provide us with at least 24 hours notice before your scheduled date.
- Contact us directly through text with your new preferred date.
- We will check our availability and confirm the new date with you.
📱 Text: 239-895-5341
📩 Email: [email protected]
By placing a reservation with Say it in the Yard, you agree to our policies stated above.
Thank you for your support of our business!
