Frequently Asked Questions
Planning a celebration? We've gathered answers to some of our most frequently asked questions to make booking your Say It In The Yard experience as easy as possible.
Booking & Pricing
How do I book a yard greeting?
Start on our Book Now page and enter the ZIP code where the greeting will be installed. This will take you to the correct booking options and pricing for that location. Select your celebration, complete the reservation form, and submit payment to secure your date.
How much does a yard greeting cost?
Pricing depends on the type of celebration and package you select. Prices shown as “Starting at” are base package prices before applicable travel fees and sales tax. Your travel fee is determined by the ZIP code of the setup location. Enter the delivery ZIP code on our Book Now page to get started.
How much notice do you need?
The sooner, the better! Popular dates can book in advance, especially during busy seasons. We can sometimes accommodate last-minute requests based on availability. Reservations made less than 48 hours before setup are subject to a $25 rush fee.
When do I pay for my reservation?
Payment is due when you book. Your reservation is not secured until the completed reservation and payment have been received.
How long is the rental?
Most yard greetings include a 24-hour rental. Additional rental days may be available for an additional fee. Some specialty packages have different rental periods, which will be noted when booking.
Do you offer discounts or rewards?
Yes! Repeat customers can earn rewards through our Loyalty Rewards Program — $1 spent = 1 point. Once you reach 500 points, you'll receive a complimentary yard greeting valued up to $85. We also offer occasional seasonal promotions, so keep an eye on our website, newsletter and social media.
Delivery & Setup
What time will my yard greeting be set up?
Our normal setup window is 7:30 PM to midnight. The time selected during booking is a placeholder only and does not guarantee an exact arrival time. We build our nightly route based on location and the number of setups scheduled.
Can I request a specific setup time?
You are welcome to include a preferred time in your reservation notes, and we'll do our best to accommodate it when possible. Exact setup times cannot be guaranteed.
When will my yard greeting be picked up?
Most displays are picked up the following evening, with pickups beginning around 7:00 PM. If you need the display to remain longer, additional rental time may be available for an extra fee.
Where do you deliver?
We serve locations throughout Lee County, Florida. Start on our Book Now page and enter the setup ZIP code to be routed to the correct booking options for that area.
What if I live in a gated community?
Please make sure we will have access to the community on both the setup and pickup dates. If a gate code, guest list, or security notification is required, that information must be arranged in advance.
Do I need to be home for setup?
No. Most setups are completed as a surprise and you do not need to be outside with us. For safety, we do ask that at least one adult in the home knows we will be arriving.
Preparing Your Yard
Do I need to water my lawn before setup?
Yes. Please water the lawn for about 20–30 minutes before our arrival. Soft ground makes installation safer and helps protect both your lawn and our equipment.
Should I mow the lawn before setup?
Yes, if your lawn is due to be cut, please have it mowed before the display is installed. Lawn service should not mow, trim or edge around the signs while they are in place.
What if I have pets?
Please make sure the setup area is free of pet waste before we arrive. Pets should also be kept inside or secured while we are installing or removing the display.
Do I need to leave any lights on?
If possible, please leave your porch or exterior lights on. It helps us locate the correct home and safely complete nighttime setups.
Can I attach balloons, decorations or anything else to the signs?
No. Please do not attach balloons, streamers, tape, string or other decorations to our signs or stakes. Additional items can damage the equipment or make the display unsafe.
Can sprinklers run while the display is up?
Please avoid running sprinklers directly on the display whenever possible. If your irrigation system is scheduled to run during the rental, adjusting the watering time can help protect the signs.
Weather
What happens if it rains?
Light rain usually does not prevent us from installing or leaving a display in place. However, setup or pickup may be delayed if weather conditions make it unsafe for our crew or equipment.
What happens during thunderstorms or lightning?
We will not install or remove signs during active lightning or severe thunderstorms. We may adjust our route or wait for conditions to improve. Safety always comes first.
What happens if it is too windy?
High winds can damage signs and create a safety hazard. If sustained winds or wind gusts are expected to reach 20 mph or higher, we may delay installation, remove a display early, or be unable to set up.
What if severe weather is expected on my celebration date?
We monitor weather conditions and will contact you if we believe they may affect your reservation. Depending on the circumstances, we may adjust the setup time, remove the display early, reschedule, or discuss other available options with you.
Will I receive a refund if weather affects my display?
Weather situations are handled according to our cancellation and weather policies. If weather prevents us from safely completing your reservation, we'll contact you regarding the available options.
Your Display
Are the signs and flamingos mine to keep?
No. Yard greeting signs, flamingos, stakes and coordinating graphics are rental items and remain the property of Say It In The Yard. If your package includes a keepsake item, it will be clearly noted when booking.
Can I move or rearrange the signs?
No. Please do not move, remove or rearrange any part of the display. If something needs to be adjusted, contact us and we'll take care of it.
What type of yard is required?
Our signs are installed using stakes and require a suitable grass or soil area. We cannot install in concrete, pavement, gravel, artificial turf or other surfaces where stakes cannot safely be placed.
What happens if a sign is damaged or goes missing?
Please contact us right away if any part of the display is damaged, removed or missing. Customers may be responsible for replacement costs when damage or loss results from people, pets, lawn service, vehicles or other activity at the property.
Will you take pictures of my display?
We often photograph completed displays and may share them on our website or social media. If you prefer that your display not be posted, just let us know.
Can we take our own pictures with the display?
Absolutely! We love when customers enjoy the display and take photos with it. Feel free to tag Say It In The Yard when sharing your celebration on social media.
Services & Celebrations
What types of celebrations can you create a yard greeting for?
Just about anything worth celebrating! Popular occasions include birthdays, anniversaries, graduations, new babies, gender reveals, retirements, new homes, weddings, military homecomings, religious celebrations, accomplishments and more. If you don't see your occasion listed, our Custom Phrase option may be a great fit.
Do you offer flamingo flocking?
Yes! Our flamingo flocking packages are a fun way to surprise someone for a birthday, milestone or just because. Several flock sizes are available, and you can view the current options and pricing on our Flamingo Flocking page.
Can you create a completely custom yard greeting?
Yes. Our Custom Phrase option allows you to request wording for celebrations that don't fit one of our standard packages. Designs are based on available inventory, colors and graphics.
Do you offer signs for schools, businesses or organizations?
Yes. We offer yard greetings for schools, businesses and organizations for celebrations, recognition, special events and other occasions.
Do you offer fundraising opportunities?
Yes! Party With a Purpose gives schools, teams, nonprofits and other organizations an easy way to raise funds through Say It In The Yard reservations. Visit our Party With a Purpose page for details about how the program works.
Do you make banners?
Yes. Custom banners are available for birthdays, graduations, businesses, events and other special occasions. Visit our Custom Banners page for available sizes and ordering information.
